Question 1

What is Soittaa?

Accepted Answer

Soittaa is an AI-powered real-time phone call translator. You speak your language — the other person hears theirs, instantly. No app needed on their end. Works from any phone, anywhere in the world.

Question 2

How does it work?

Accepted Answer

When you make a call through Soittaa, our AI listens to both sides of the conversation. It transcribes your speech, translates it, and plays the translation to the other person in real time — and vice versa. The whole process takes under two seconds.

Question 3

Does the other person need to download anything?

Accepted Answer

No. They just receive a normal phone call. No app, no account, no setup required on their end. This works with any phone — smartphone, landline, or feature phone.

Question 4

What languages are supported?

Accepted Answer

Soittaa supports 100+ languages including Finnish, English, Japanese, Chinese, Arabic, Hindi, Spanish, French, German, Korean, Vietnamese, Thai, Nepali, and many more. You can switch languages mid-call.

Question 5

Is my call recorded or stored?

Accepted Answer

Call transcripts are saved locally in your browser only — we do not store recordings on our servers. Audio is processed in real time and discarded immediately. See our Privacy Policy for full details.

Question 6

How accurate is the translation?

Accepted Answer

Soittaa uses Google's latest AI translation and speech recognition models, which achieve near-human accuracy for most language pairs. Accuracy may vary for rare dialects or very fast speech.

Question 7

How much does it cost?

Accepted Answer

Soittaa is free to start — you get 10 minutes per month at no cost. Pro plan gives you 60 minutes/month for €19, and Ultra gives 200 minutes/month for €49. You can also buy minute packs starting from €5.99 with no subscription required.

Question 8

Can I use Soittaa to call local businesses and services in Finland?

Accepted Answer

Yes. Soittaa works with any phone number. Many users in Finland use it to call landlords, restaurants, shops, and other local services where Finnish is the only language offered.

Question 9

What happens when my minutes run out?

Accepted Answer

The call ends automatically and you receive a notification. You can instantly buy a minute pack or upgrade your plan to continue. Unused bonus minutes never expire.

Question 10

Is Soittaa available on mobile?

Accepted Answer

Soittaa is a web app — it runs in your browser on any device, including mobile phones. No download required. For outbound calls from your phone number, you can register your number in Account settings and call our relay line.

Question 11

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from the Account section — click "Manage Subscription" and you will be taken to the Stripe billing portal. No questions asked, no cancellation fees.

Question 12

Is my data private?

Accepted Answer

We do not sell your data, use advertising trackers, or share your information with third parties. Call audio is processed in real time and not stored. See our Privacy Policy for the full picture.

Frequently Asked Questions